TERMS & CONDITIONS
CUSTOMER CARE
We are here to help. If you have any questions about an order, a product or our policies, please email us at theashwyn@gmail.com and we will get back to you within 24 hours, Monday to Friday. Whether you need help choosing a product, tracking a delivery or processing a return, our team will always respond with care.
Your satisfaction matters to us. If you are ever unhappy with your purchase, please contact us before leaving feedback and we will do everything we can to put things right. We believe in honest, friendly service, and we treat every customer the way we would wish to be treated ourselves.
PRIVACY & SAFETY
We take your privacy seriously. The personal information you share with us, such as your name, delivery address and email address, is used only to process and deliver your order and to keep you informed about it. We never sell your data to third parties. Payments are processed securely through trusted payment providers, and we only contact you about our offers and new arrivals if you have chosen to receive our newsletter.
WHOLESALE INQUIRIES
We welcome wholesale and partnership inquiries from retailers and businesses that share our values of quality and conscious beauty. If you would like to stock The Ashwyn in your store or collaborate with us, please email theashwyn@gmail.com with a few details about your business and we will be happy to discuss options with you.
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments